Last Updated: 09 – 01 – 2026
Welcome to Hangama.in, your reliable food delivery service. Our goal is to deliver your favorite meals quickly and safely. This policy explains how refunds work for orders placed through our platform.
1. Refund Eligibility
Refunds may be provided in the following situations:
- Duplicate order placed by mistake
- Payment deducted but order not confirmed due to technical issues
- Restaurant cancels the order and it cannot be fulfilled
- Incorrect charge due to a technical error
2. Non-Refundable Conditions
- Customer changes their mind after the order is confirmed
- Delay in delivery caused by traffic, weather, or restaurant preparation
- Incorrect delivery address provided by the customer
- Any additional charges like tips or convenience fees
3. Refund Request Process
Refund requests should be submitted within 3 days of the order delivery or cancellation. Please contact us with your order ID, payment details, and reason for the refund.
4. Refund Processing
Once approved, refunds are processed within 5–7 business days and will be credited to the original payment method.
5. Contact Information
Mobile: +91 94901 12680
Website: https://hangama.in/